We've changed the way we practice!
Due to the Covid-19 virus, Wodonga Osteopathic Clinic has changed the way we practice. We now offer Telehealth appointments for those seeking non-contact care. Limited ‘hands-on’ appointments are now available for those we have thoroughly screened and consider low risk and suitable for treatment according to advice given by the Department of health.
Our online booking system has been temporarily closed, however you can call the clinic on 02 6024 6611 to speak directly with an osteopath.
Bookings will be made on a case by case basis – we encourage you to contact us so we can discuss any ways to provide further care and support.
We thank you for your understanding during this challenging time.
TeleHealth for Osteopathy
Osteopathy is typically viewed as being a ‘hands on’ treatment only. However, Osteopaths can provide so much more when helping you manage musculoskeletal health issues.
We are able to carefully take your health history, identifying the important factors that may contribute to your condition, diagnosing your symptoms, providing a specific and relevant exercise program that meets your needs. Osteopaths work with you to gain confidence and control over your recovery, empowering you towards health.
TeleHealth is evidence based, with research supporting online consultations.
Online Osteopathy Consultations – TeleHealth
Telehealth offers a way for osteopaths and their patients to connect and manage their conditions without the current risks posed through ‘face to face’ treatment.
Most people's view of osteopathy is that it involves "hands on" treatment. In reality, this is only a portion of what Osteopaths do to assist with managing musculoskeletal health issues.
Telehealth can be performed from the comfort of your own home, or wherever you are. It provides access for those with transport challenges, or if you are simply time-poor and can’t physically make it into the clinic.
How TeleHealth Works
All online Osteopathy consultations start with well-structured series of questions designed to discover what they need to know about your musculoskeletal health issue (without touching you obviously). By the end of the subjective assessment, the osteopathy will have a very clear idea of your probable diagnosis. The osteopath may then ask you to perform some tests to confirm this diagnosis.
Your online osteopath may prompt you to answer further questions, or perform certain movements, and will then assess your feedback regarding these. This process should clarify diagnosis. If we are ever unsure of your diagnosis, we will not hesitate to refer and guide you to an on site Osteopathic Hand-on Treatment appointment, imaging if needed or your GP.
The process of booking a session and having the consultation online is simple! You only need to have an email address, access to a computer, ipad or smart phone with access to microphone and video, and credit card for payment.
Frequently Asked Questions
The majority of Musculoskeletal health issues are suitable for online Osteopathy consultation. with well-structured series of questions designed to discover what they need to know about your musculoskeletal health issue (without touching you obviously). By the end of the subjective assessment, the osteopathy will have a very clear idea of your probable diagnosis. The osteopath may then ask you to perform some tests to confirm this diagnosis.
The wonders of modern technology open up a whole world of possibility. With your consultation, you receive at no cost an amazing system for your prescribed exercise to be easily followed and performed.
All the exercise descriptions are very clear and illustrated, so often this makes things very clear. And don't forget, we are just a call or email away for any quick questions in between appointments.
All appointments conducted via telehealth are private and secure. Our osteopathic clinicians use dedicated video conferencing platforms to assure your privacy and confidentiality.
Telehealth appointments will not be recorded.
As with a face-to-face appointment, notes will be taken during the appointment. This will be done by the healthcare providers and will be entered into your medical record, which is also confidential.
Yes, your family or carer can attend your telehealth appointment.
The situation is changing rapidly, so we encourage you to ask your health insurance provider directly about rebates for online osteopathy consultations. We can provide a receipt for you to issue to your insurance company.
How much does it cost - $ 39 for a maximum 30 minute consultation.
How do I pay - Via credit card over the phone to clinic reception following your appointment.
Those eligible through Medicare CDMA plans, DVA, TAC and Workcover are bulk billed.
Call the clinic on 02 6024 6611 to arrange a suitable time with the osteopath that you wish to see. You will be given the opportunity to ask more questions and ensure that a Telehealth appointment is appropriate for you.
- Check your internet service
- Check your webcam / camera is functioning.
- Wear appropriate clothing (covering chest well, flexible material clothing, etc)
- Ensure you have enough space around you to conduct some simple movements if required during your consult. Please make sure you are in a quiet with minimum noise in the background.
- Click the link that is supplied in the confirmation emails at the time of your appointment.
- Check your internet service
Your practitioner will run through a thorough history, including asking about the reason for your online visit, your medical history, previous and current treatment, exercises you may be doing, and how you are affected by your aches/pains/injury. Importantly, we will discuss your goals of the session, what you would like to achieve from treatment along with your longer term health goals.
We will then go through a thorough physical assessment, which may include you going through various ranges of movement, replicating practical tests, and demonstrating movements and situations that involve your area of concern.
After considering the information from your history and assessment, your practitioner will discuss with you a provisional diagnosis, ie. what's going on with your body. Our aim is to help you understand your current health, what is going right and wrong, what factors might have contributed to any issues and what might be maintaining your current situation.
This is where we offer a plan for improving your health, including aims, goals for both short and long term. We will discuss together what we can do now and in the future, looking at options which may include modifying various activities of daily living (eg. sleep position, desk ergonomics), home exercises and stretches, self treatment via muscle release techniques and self-massage.